We continue to carefully monitor Government guidelines and updates to ensure the health and safety of our employees and customers is not compromised. As the heating season is nearly upon us staff have returned to work in the office, however, we are working in teams to ensure that we minimise risk to our customers and staff.
Please contact the office for information – 01200 440437 or you can place an order by email to
orders@bowlandbioenergy.co.uk .
Our stores are now ready for the next heating season to begin.
Orders & Deliveries
You can place orders over the telephone, by email, Facebook or our website – www.bowlandbioenergy.co.uk
In order to protect our employees and customers from the risk of infection whilst delivering fuel, we have implemented a change to the proof of delivery system where for the time being we will no longer require a customer to sign for the delivery.
We have instructed our team that when deliveries are taking place, they are to limit contact with customers and adhere to social distancing. This protects us and yourselves so please do not be offended if our drivers do not approach you as normal.
Collection
If you wish to collect an order, please contact the office first to ensure that there are available staff on site.
Please note that we now have a COVID Safe reception area for customers and ask that masks are worn upon entry to the building. Due to the size of the reception area, we are requesting only 1 person at any one time.
Thank you for your continued support, stay safe.
02.09.20