Welcome to Bowland Bioenergy
We would like to assure you that we are taking the outbreak seriously and have put contingency plans in place to ensure that there will be minimal disruptions to our business, deliveries and customers.
Order & Deliveries
As you will appreciate, the safety and well-being of our staff and customers is our primary concern.
You can place orders over the telephone, by email, Facebook or our website. When the office is unmanned calls will be diverted-if in doubt please ring us – 01200 440 437.
In order to protect our employees and customers from the risk of infection whilst delivering fuel, we are implementing a temporary change to the proof of delivery system where we will now no longer require a customer to sign for the delivery. This change comes into immediate effect until further notice.
We have instructed our team that when deliveries are taking place, they are to limit contact with customers where possible. This protects us and yourselves so please do not be offended if our drivers do not approach you as normal.
If you wish to collect an order, please contact the office first to ensure that there are available staff on site.
Our work from home policy
We have contingency plans in place and are well prepared for this situation and our office staff can work remotely as the need arises, utilising technology to best effect. Invoices will be sent by email as soon as is possible.
We will keep you updated on any future developments but if you have any questions please ring 01200 440437 (please leave a message if no response and we will get back to you) or email the office at firstname.lastname@example.org.
Thank you for your understanding and continuing support.
Bowland Bioenergy Ltd is based in Downham just outside Clitheroe, Lancashire. We pride ourselves on producing quality woodfuel chip to British Standard ISO 17225-4, always made with 100% virgin timber sourced as locally as possible and delivered to your door or fuel store!
We sell British wood pellets suitable for biomass boilers and horse bedding in small individual bags, pallets, bulk and blown. All our pellets meet EN plus A1 standards and are Biomass Suppliers List (BSL) authorised.
Bark, wood chip fines, briquettes, firelighters and accessories are also available, please contact our friendly team who will assist you.